Athliv Nutrition may accept returns of merchandise purchased directly from Athliv Nutrition through athlivnutrition.com when the following conditions are satisfied:

• The merchandise must be received by Athliv Nutrition within 15 days of purchase. No returns will be accepted after 30 days.
• You must provide your Order ID Number when submitting a return request. You will receive your Order ID Number the moment your order is placed.
• The product must NOT be opened in order to qualify for a return. Returns for products that have been opened will incur a 25% restocking fee. This fee will be deducted from the total refund amount.
• The original order must be placed on athlivnutrition.com. We do not accept returns on behalf of Amazon, Walmart, Overstock, or any other online marketplaces. We do not accept returns for products purchased from a brick and mortar store.
• Return shipping costs must be covered by the customer. Athliv Nutrition will not provide a prepaid return label for returns.

If you need to make a return, please call us during normal business hours (9-5 IST) before sending the merchandise back. You will be asked to provide your Order ID Number as received when an order was placed on the Site. Once we determine that your merchandise is eligible for return (see Return Policy), you will be issued a Return Authorization Number and given instructions on how to complete the process.

Returns can be sent to:

Athliv Nutrition

Canal Colony0, Buliding No-2,0, Behind GGIC School Kichha,Udham Singh Nagar, Uttarakhand -263148

Damaged, Lost or Stolen Merchandise

We make every effort to safely secure and ship your order. We understand that, on rare occasions, merchandise can be damaged in transit. If you feel that your order was damaged during delivery, report it immediately via our contact form and a representative will contact you. We are not responsible for lost or stolen merchandise.

Promotional Items

All sales of promotional items (free product, sale items, and giveaways) are FINAL and will not be eligible for return. Athliv Nutrition will not accept any returns of promotional items and will not issue refunds on these items.